Christmas 2024 - PLEASE READ
Please note that our change request freeze will be in place from 9am on 19/12/2024 and will last until 9am on 02/01/2025.
We have no planned service impacting maintenance scheduled during the Christmas period and, excluding cases of emergency fault resolution, any change requests that involve the Host-IT/nLighten core network and hosting infrastructure will be postponed until the resumption of normal services on 02/01/2025. This is implemented to make sure there are no changes which could affect any of our services utilised by customers.
Support Related Queries:-
As usual our Support Dept will be available as normal throughout the Christmas period via online tickets and email with telephone support available up until 5pm on the 24th of December and then between 9am and 5pm on 27th, 30th & 31st of December.
Accounts & Sales Related Queries:-
The Accounts Dept will be available to respond to queries made via phone, email or ticket system up until 4pm on the 23rd of December and then between 9am and 5pm on 27th, 30th & 31st December. During the Christmas period, for any Sales related queries, please email sales@host-it.co.uk
On behalf of Host-IT, we wish you a Happy Christmas and a fantastic New Year.
Tuesday, November 28, 2023
