Christmas 2025 - PLEASE READ
Please note that our change request freeze will be in place from 9am on 19/12/2025 and will last until 9am on 05/01/2026.
We have no planned service impacting maintenance scheduled during the Christmas period and, excluding cases of emergency fault resolution, any change requests that involve the Host-IT/nLighten core network and hosting infrastructure will be postponed until the resumption of normal services on 05/01/2026. This is implemented to make sure there are no changes which could affect any of our services utilised by customers.
Support Related Queries:-
As usual our Support Dept will be available as normal throughout the Christmas period via Online Tickets and email with telephone support available up until 5pm on the 24th of December and then between 9am and 5pm on 29th, 30th & 31st of December.
Accounts & Sales Related Queries:-
The Accounts Dept will be available to respond to queries made via phone, email or ticket system up until 1pm on the 24th of December.
On 29th and 30th December emails (accounts@host-it.co.uk) and tickets will be responded to between 9am and 5pm and on 31st December from 9am to 1pm.
During the Christmas period, for any Sales related queries, please email sales@host-it.co.uk
On behalf of Host-IT, we wish you a Happy Christmas and a fantastic New Year.
Wednesday, November 19, 2025
