Backup - Compatibility List

Offsite Backup Software Compatibility List

The offsite backup comes as two software clients Backup Lite and Backup Pro. The backup accounts are licensed on a per device basis and has differenet options for software support.
For full details on what each backup client supports see the below details.

This page covers:

Supported Applications

Features Backup Lite Backup Pro
File Backups
All supported operating systems Included Included
MS Exchange
Exchange Server 2007 (Standard, Enterprise) Not Included Included
Exchange Server 2010 (Standard, Enterprise) Not Included Included
Exchange Server 2013 (Standard, Enterprise) Not Included Included
Exchange Server 2016 (Standard, Enterprise) 1 Not Included Included
Office 365 Exchange Online Included Included
1 Support MS Exchange Server Backup Module only for Exchange Server 2016 and Exchange Server 2016 Database Availability Group (DAG).
MS SQL
SQL Server 2005 (Standard, Express, Enterprise) Not Included Included
SQL Server 2008 (Standard, Express, Enterprise) Not Included Included
SQL Server 2008 R2 (Standard, Express, Enterprise) Not Included Included
SQL Server 2012 (Standard, Express, Enterprise) Not Included Included
SQL Server 2014 (Standard, Express, Enterprise) Not Included Included
SQL Server 2016 (Standard, Express, Enterprise) Not Included Included
MS SharePoint
SharePoint Server 2007 Not Included Included
SharePoint Server 2010 1 Not Included Included
1 Backup performed using file backup set with pre-backup command.
Oracle
Oracle Database 11g Release 2) Not Included Included
Oracle Database 12c (Release 1) 1 Not Included Included
1 Oracle Database 12c is only support on Windows platforms.
MySQL
MySQL 5.5.x (Standard, Enterprise) Not Included Included
MySQL 5.6.x (Standard, Enterprise) Not Included Included
Lotus Domino / Notes 1
Domino / Notes 8.5.x Included Included
Domino / Notes 9.0.x Included Included
1 Domino and Notes version 8.5.2 are not supported, and Notes is only support on Windows platforms by Backup Lite and Backup Pro.
MS Virtualization 123
Hyper-V Server 2008 Not Included Included
Hyper-V Server 2008 R2 Not Included Included
Hyper-V Server 2012 Not Included Included
Hyper-V Server 2012 R2 Not Included Included
Hyper-V Server 2016 Not Included Included
Hyper-V Server 2008 Stand-alone Server Not Included Included
Hyper-V Server 2008 R2 Stand-alone Server Not Included Included
Hyper-V Server 2012 Stand-alone Server Not Included Included
Hyper-V Server 2012 R2 Stand-alone Server Not Included Included
Hyper-V Server 2016 Stand-alone Server Not Included Included
1 Hyper-V Server 2008 R2, 2012, and 2012 R2 Cluster are supported by Backup Pro.
2 Run Direct feature is not available on Hyper-V Server 2008 and Hyper-V Server 2008 Stand-alone Server.
3 Granular Restore is not available on Hyper-V Server 2008 and Hyper-V 2008 R2 Stand-alone and Cluster Server.
VMware Virtualization
VMware Player 6.x 1 Not Included Included
VMware Player 7.x 1 Not Included Included
VMware Workstation 10.x 1 Not Included Included
VMware Workstation 11.x 1 Not Included Included
VMware Workstation 12.x Pro 1 Not Included Included
VMware Workstation 12.5 Player 1 Not Included Included
VMware Fusion 6.x Not Included Included
VMware Fusion 7.x Not Included Included
VMware Fusion 8.x Not Included Included
VMware ESXi Server 5.x 2 Not Included Included
VMware ESXi Server 6.0 2 Not Included Included
VMware ESXi Server 6.5 2 Not Included Included
VMware vCenter Server 5.x 2 Not Included Included
VMware vCenter Server 6 2 Not Included Included
VMware vCenter Server 6.5 2 Not Included Included
1 VMware Player 6.x or above, and Workstation 10.x or above is only support on Windows platforms.
2 Granular Restore for VMware ESXi/vCenter Backup Sets is only supported on 64 bit Windows platforms.
StorageCraft ShadowProtect
ShadowProtect 5.2.3 Desktop / Server Not Included Included
System State Backup Module
Windows Server 2008 Not Included Included
Windows Server 2008 R2 Not Included Included
Windows Server 2012 Not Included Included
Windows Server 2012 R2 Not Included Included
Windows Server 2016 Not Included Included
Small Business Server 2008 Not Included Included
Small Business Server 2011 Not Included Included
MS Windows System Backup Module
Vista Included Included
Windows 7 Included Included
Windows 8 Included Included
Windows 8.1 Included Included
Windows 10 Included Included
Windows Server 2008 Not Included Included
Windows Server 2008 R2 Not Included Included
Windows Server 2012 Not Included Included
Windows Server 2012 R2 Not Included Included
Windows Server 2016 Not Included Included
Small Business Server 2008 Not Included Included
Small Business Server 2011 Not Included Included

Supported Operating Systems

Operating system Backup Lite Backup Pro
Windows
Windows 7 (Home Basic, Home Premium, Professional, Enterprise, Ultimate) Supported Supported
Windows 8 (Pro, Enterprise) Supported Supported
Windows 8.1 (Pro, Enterprise) Supported Supported
Windows 10 (Pro, Enterprise) Supported Supported
Windows Server 2008 (Standard, Enterprise, Datacenter) Not Supported Supported
Windows Server 2008 R2 (Standard, Enterprise, Datacenter) Not Supported Supported
Windows Server 2012 (Standard, Essentials, Datacenter) Not Supported Supported
Windows Server 2012 R2 (Standard, Essentials, Datacenter) Not Supported Supported
Windows Server 2016 (Standard, Premium) Not Supported Supported
Small Business Server 2008 (Standard, Essentials, Datacenter) Not Supported Supported
Small Business Server 2011 (Standard, Essentials, Datacenter) Not Supported Supported
Linux/Unix
CentOS 6.x Not Supported Supported
CentOS 7 Not Supported Supported
RedHat Enterprise Linux 6.x Not Supported Supported
RedHat Enterprise Linux 7 Not Supported Supported
Ubuntu 14.04 LTS Not Supported Supported
Ubuntu 16.04 LTS Not Supported Supported
Ubuntu 17.04 LTS Not Supported Supported
FreeBSD 9.0 / 9.1 / 9.2 / 10.0 (Limited Support) Not Supported Supported
FreeBSD 10.1 Not Supported Supported
FreeBSD 10.2 Not Supported Supported
FreeBSD 10.3 Not Supported Supported
Solaris 10 x64 Not Supported Supported
Solaris 11 Express x64 Not Supported Supported
Solaris 11 x64 Not Supported Supported
Mac OS X
Mac OS X 10.7.3 Supported Supported
OS X 10.8 Supported Supported
OS X 10.9 Supported Supported
OS X 10.10 Supported Supported
OS X 10.11 Supported Supported
macOS 10.12 Supported Supported
Mobile Devices
Android Coming Soon Coming Soon
iOS Coming Soon Coming Soon
  • For Backup Lite installation on Windows, you can only install it on a Windows desktop operating systems such as Windows Vista, 7, 8, 8.1, and 10.
  • For Backup Pro installation on 64 bit Windows platforms, Adobe Flash Player 11 and a 64 bit version of Internet Explorer must be installed.
  • Other Linux distributions such as SUSE or Fedora are not officially supported, but should work.
  • Linux System without graphical environment are supported by Backup Pro. GUI support Gnome, but KDE should also work.
  • Support for Java 7 starts at Mac OS X 10.7.3.
  • Support Android 4.1 or above.
  • Support iOS 7.0 or above.

For any additional information or if you have any quieries please contact our support department.

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