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You can find further information about SPF here, but in simple terms this is a DNS record that...
Microsoft Outlook 365 for MacTo setup your email account in Microsoft Outlook you will need to open Outlook for Microsoft...
Out of office from Hosting PanelThis tutorial will guide you through setting up an out of office response through our hosting...
Out of office from webmailThis tutorial will guide you through setting up an out of office response through our webmail,...
Microsoft OutlookTo setup your email account in Microsoft Outlook you will first need to open your desktop...
Microsoft Outlook SMTP Gateway Account SetupTo setup your email account in Microsoft Outlook you will first need to open your desktop...
Windows Live Mail 2012+To Setup your Email account in Windows Live mail 2012 you will need to follow the steps...
Mac Mail Auto ConfigurationTo setup your email account in Mac Mail using our auto configuration tool you will first need to...
Windows Live Mail 2012 SMTP Gateway Account SetupTo setup your SMTP account in Windows Live Mail 2012 you will need to follow the steps...
Configure Android PhoneTo Setup your email account on your android phone you will need to follow the steps...
Configure iOS PhoneAutomatic Configuration You can use our automatic configuration utility for any IOS device here...
IOS Auto Mail ConfigurationUsing our autoconfig tool to configure your email account on your IOS device To configure your...
Webmail Sort Emails By DateWhen checking on your emails you may see that the sort order is not how you want it,...
Manage Spam FilteringSpam filtering is not enabled by default, you can enable spam filtering from the webmail...
What Are My Email Account Connection Details?When setting up your email accounts in your email client (Outlook,Thunderbird,Mac Mail...
Do you provide a webmail facility?Yes we do. All email accounts setup with us have webmail access. You can...
What are my webmail login details?Your webmail login details are the same as your email account pop3/imap details....
What are SPF RecordsWhat Is Sender Policy Framework (SPF). The Sender Policy Framework (SPF) is an open standard...
Set envelope from in phpSetting The From Envelope When Sending Emails In PHP. When sending email using the...
Why are you rejecting my email?Any mail rejected or not delivered to the end user will always be rejected with a bounce...
What do you do with email detected as spam or virii?By default, email detected as spam is filtered into the "Junk" mail folder within your...
Email I send to your servers is getting marked as spam?Our mailservers do not impose a default spam filtering ruleset. Spam filtering is setup...
What is the maximum attachment size I can send or receive?Our mail servers are currently configured to sned or accept emails up to 30MB in size. Note: that...
Can I add my mail server to a whitelist?We do not impose a global whitelist for all sender checks. It should also be noted that there...
Maximum number of recipients that can be included in a message sent to you?Yes, the maximum amount of recipients in one email is 20.
Can I turn off virus scanning for my email address/domain name?Unfortunately no. We have no plans to allow this feature either. By default any...
Do you greylist? Can I turn it off?Yes, we greylist. We find it an effective method to combat spam. Greylisting...
Do you perform reverse DNS checks?Yes, we do perform Reverse DNS checks. If your email is being rejected due to a reverse dns error...
Do you check SPF records?Yes our recipient policies check for SPF records where they exist. Don't worry if your domain...
My mail is being blocked by an RBL, who do I contact?You will need to contact the list maintainer to remove your IP address from the block list.
I'm getting a bounce back stating "Mailbox Full", what do I do?If you're getting a bounce back saying the email adresses' mailbox is full, it's exactly that....
What file extensions do you block?For security we impose a filter on certain file types to protect customers from some more common...
