Do you greylist? Can I turn it off?

Yes, we greylist. We find it an effective method to combat spam.
Greylisting rejects an email back to the sending email server with a 4xx temporary code. The idea is that an RFC compliant mail server will note that it's temporary rejection code only and retry after x amount of seconds. After x amount of successful greylists, the sending mailserver gets added to a whitelist.
Spam bots and code dont generally use mailservers and use very poor, non rfc compliant code and wont bother retrying after the 4xx code is sent.
If you're having problems with greylisting contact support.

  • email, graylist
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

What Are My Email Account Connection Details?

When setting up your email accounts in your email client (Outlook,Thunderbird,Mac Mail...

Do you provide a webmail facility?

Yes we do. All email accounts setup with us have webmail access. You can...

What are my webmail login details?

Your webmail login details are the same as your email account pop3/imap details....

Configure Android Phone

To Setup your email account on your android phone you will need to follow the steps...

Configure iOS Phone

Automatic Configuration You can use our automatic configuration utility for any IOS device here...