Knowledgebase

If your backup server address has changed, you will need to update the connection settings within the Backup Pro Client to continue accessing your backup account.

This guide explains how to update the backup server address on a Linux server using the command line (SSH).

Step 1 - Connect to Your Server

Log in to your Linux server via SSH using an account with the appropriate permissions.

Once connected, launch the Backup Pro Client configuration utility using the following command:

/usr/local/obm/bin/RunConfigurator.sh

This guide uses the default installation directory /usr/local/obm. If your backup client is installed in a different location, you will need to adjust the path accordingly.

Step 2 - Open the Network Settings

Once the configuration utility has loaded, you will be presented with the following menu:

Startup Backup Pro Client ...
Config file found

Login Menu
----------
(1). Login
(2). Change Network Settings
(3). Forgot Password
(4). Quit
----------
Your Choice:

Enter 2 and press Enter to select Change Network Settings.

Step 3 - Update the Backup Server Address

The current network settings will now be displayed:

Network Setting
---------------
(1). Backup Server URL [backup4.host-it.co.uk]
(2). Port [443]
(3). Protocol [https]
(4). Proxy Setting [Not in Use]
(5). Save and Return
(6). Discard and Return
---------------
Your Choice:

Enter 1 and press Enter to change the Backup Server URL.

When prompted, enter the new backup server address provided by our support team.

For example:

Backup Server URL : backup1.host-it.co.uk

Note: The server addresses shown above are examples. Please enter the new backup server address exactly as provided to you.

Step 4 - Save the Changes

After entering the new address, you will be returned to the network settings menu.

Confirm that the updated backup server address is displayed correctly:

Network Setting
---------------
(1). Backup Server URL [backup1.host-it.co.uk]
(2). Port [443]
(3). Protocol [https]
(4). Proxy Setting [Not in Use]
(5). Save and Return
(6). Discard and Return
---------------
Your Choice:

Enter 5 and press Enter to select Save and Return.

Once you have returned to the main menu, enter 4 to quit the configuration utility.

Step 5 - Verify the Backup Connection

Once the backup server address has been updated, we recommend manually running a backup to confirm that the client can successfully connect to the new backup server.

You can manually run an existing backup set using the following command:

/usr/local/obm/bin/RunBackupSet.sh backup-set-name

Replace backup-set-name with the name or ID of your existing backup set.

After the backup has completed, check the backup logs to confirm that it finished successfully.

Important Information

• Only update the backup server address using the details provided by our support team.
• The examples in this guide use the default installation path of /usr/local/obm.
• The port and protocol settings should normally remain unchanged unless you have been instructed otherwise.
• Your existing backup account credentials should remain unchanged unless advised otherwise.
• If you experience any issues connecting to the new backup server, please raise a support ticket for further assistance.